Frequently Asked Questions

Orders

  • Each Closet Feature is shoppable for a limited window. Once the sale closes—or pieces sell out—they are archived and no longer available.

  • We are unable to place items on hold. All pieces are sold on a first-come, first-served basis.

Shipping

  • We currently ship within the United States. For international inquiries, please contact us directly.

  • Orders are typically processed within 2 business days. You will receive tracking information once your order ships.

Returns & Condition

  • All sales are final. As a vintage platform, each piece is unique and often one-of-a-kind. We carefully inspect every piece and note any signs of wear in the product description. Vintage items may show minor imperfections consistent with age.

  • Each item is evaluated individually and described transparently. If you have questions before purchasing, we’re happy to provide additional details.

Authenticity

  • We carefully vet every piece and work directly with our contributors. Where applicable, items are authenticated prior to sale.

  • Each item is evaluated individually and described transparently. If you have questions before purchasing, we’re happy to provide additional details.

Closet Contributors

  • Each Closet Feature subject is chosen by The SIL founders—for their personal style and point of view.

  • We are always interested in hearing from women with storied wardrobes. Please contact us hello@shopthesil.com at for consideration.