Privacy policy

Last Updated: 2026

The SIL respects your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thesilshop.com.

Information We Collect

When you visit the Site, certain information about your device is automatically collected, including your web browser, IP address, time zone, and cookies installed on your device. This information helps us improve the performance and functionality of our Site.

When you make a purchase, we collect information necessary to process your order, including:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number (for shipping purposes only)

  • Payment information

Payment information is processed securely through Shopify Payments, Shop Pay, Apple Pay, or PayPal. We do not store full credit card details on our servers.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your purchase

  • Provide customer support

  • Send newsletters and updates if you have opted in

  • Improve our website and services

We do not sell your personal information.

Email Communications

If you subscribe to our newsletter, we may send you updates about Closet Features, launches, and announcements. You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.

Shipping Information

Phone numbers collected during checkout are used solely for shipping notifications and order-related communication.

Cookies

Our Site uses cookies to provide a smooth browsing experience and to understand how visitors interact with our website. You may adjust your browser settings to disable cookies, though some features of the Site may not function properly as a result.

Data Retention

We retain order information for our records unless and until you request deletion, subject to our legal and accounting obligations.

Security

We rely on Shopify’s secure hosting and payment infrastructure to protect your personal information. While no method of transmission over the internet is 100% secure, we take reasonable precautions to safeguard your information.

Children’s Privacy

The SIL is not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Governing Law

This Privacy Policy is governed by the laws of the State of Texas, without regard to conflict of law principles.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

Contact Us

For questions about this Privacy Policy or to request access to your personal information, please contact us at:

hello@thesilshop.com